Paula Gavin

Appointed by Mayor Bill de Blasio

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Paula recently retired as New York City’s Chief Service Officer responsible for NYC Service, a division of the Mayor’s Office that promotes volunteerism and engages New Yorkers in service to address the city’s greatest needs. She previously served as the Executive Director of New York City’s Fund for Public Advocacy, as President of National Urban Fellows, as the founding Executive Director of the New York City Center for Charter School Excellence, and as President and CEO of the YMCA of Greater New York. Prior to her position with the YMCA, Paula held multiple executive positions with AT&T, rising to Vice President of Network Operations.


Paula is a graduate of the University of Delaware. She has served as an adjunct professor at the NYU Wagner School of Public Service and previously taught Master’s level nonprofit management courses at the New School and Columbia University. Paula has been a volunteer for the YMCA d’Haiti; the YMCA of Bogota, Colombia; and multiple civic organizations in the city.